Contact Us – JoyPicks.com

At JoyPicks.com, we value our customers and are here to help.
Whether you have a question about a product, need assistance with your order,
or want to provide feedback, our support team is ready to assist you.

Customer Support

Email: [email protected]
Live Chat: Available Monday–Friday, 9 AM–5 PM AEST

Business Hours

Our customer service team is available during the following hours:

Monday – Friday: 9 AM to 5 PM (AEST)
Saturday – Sunday: Closed
Public Holidays: Closed

Order Support

For questions about your order, please log in to your account:
My Account and navigate to
My Orders.
Here you can track shipments, request returns, or message our support team directly.

Feedback & Suggestions

We welcome feedback from our customers. Your suggestions help us improve our product selection and services.
If you would like to share your thoughts, please reach out to us via email or live chat.

Mailing Address

For official correspondence, please contact our support team via email first.
A mailing address can be provided if required for returns, exchanges, or legal matters.

Send us a message:

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